Insurance claims relate to the life insurance risk underwriting and general insurance claims that we pay to clients to protect them from unforeseen events.
Acquisition and administration cost relates to the expenses incurred in acquiring new business and running our operating activities.
Sanlam’s RoGEV target is to outperform its cost of capital of i+4%, with i being the South African nine-year risk-free rate. We have outperformed this hurdle on a cumulative basis since listing in 1998.
Read more about our RoGEV performance in 2017 in the financial and operational review.