We believe it is important that employees, contractors and clients enjoy safe environments at Sanlam offices. This forms part of our commitment to promote positive mental, physical and social well-being.
We trust our managers at Sanlam and its related companies to do everything reasonably possible to make available and maintain safe workplaces and offices. Management informs and keeps employees and contractors abreast of potential dangers that exist or may arise in offices and workplaces.
We provide regular information, training and supervision in terms of health and safety. Any unhygienic or unsafe situations are proactively mitigated by anticipating, recognising, assessing and controlling factors that could result in unnecessary incidents or disruption of work. We achieve this by consulting and co-operating with all the relevant stakeholders.
Sanlam has a comprehensive process in place to ensure compliance to:
We also comply with numerous local by-laws, for example South African National Standards relating to health and safety management systems.
An independent accredited inspection authority conducts formal audits at the larger office buildings (100 employees or more) occupied by Sanlam. It also assists with a self-assessment process at our smaller offices to measure the level of compliance. Our service provider assists with and manages all injury-on-duty cases according to the prescriptions of the COID Act.
Sanlam employs a facilities manager that is responsible for the co-ordination and communication strategy to line management, who takes responsibility for OHS Act as well as COID Act compliance. The human resources teams play a critical role in this process.
All employees and managers have access to an e-learning platform where training courses are presented to ensure that all employees and managers are informed of their rights and responsibilities regarding these two acts.
All Sanlam businesses trading outside South Africa comply with their local legislation. Sanlam does not have a centralised process to verify safety or set minimum Sanlam standards for offices trading outside South Africa.
We had 53 injury on duty (IoD) claims. No permanent disabilities or deaths were reported in 2019.