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Customer Service

At Sanlam in Kenya we offer you all the information and support you need in terms of life and general insurance as well as asset management.

Contact our friendly and efficient customer service staff who will assist you with your life or general insurance claims and enquiries, and get assistance in terms of any asset managment needs and queries you may have.

Customer Service Charter
Complaints Policy

Life Insurance Customer Service

We aim to offer our clients a service that exceeds their expectations. Our customers can be served at our Customer Service department at Sanlam’s Head Office in Kenya.


Sanlam Life Insurance is a licensed financial service provider.
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