We preserve manage and grow your wealth

We are a purpose-led organisation, with all our efforts centred on helping our clients live with confidence. We promote financial inclusion, transformation and empowerment through our broad product and financial advice offering, inclusive culture and partnership approach. We have a proven track record of delivering superior value to clients, employees, shareholders and broader society.

Our strategy

WHO WE ARE

Sanlam is a diversified financial services company founded in South Africa, with a strong presence in 33 countries on the African continent, and a niche presence in India, Malaysia and selected developed markets. We are a purpose-led organisation, with all our efforts centred on helping our clients live with confidence. We promote financial inclusion, transformation and empowerment through our broad product and financial advice offering, inclusive culture and partnership approach. We have a proven track record of delivering superior value to clients, employees, shareholders and broader society.

WE OFFER A LARGE AND DIVERSIFIED RANGE OF SOLUTIONS INCLUDING THE FOLLOWING PRODUCTS:

Life Insurance
General Insurance
Savings and Investments
Corporate

Asset and Wealth Management
Retail Credit
Financial Planning and Advice
Healthcare

WE ARE DRIVEN BY OUR PURPOSE TO EMPOWER GENERATIONS TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

Sanlam has a 104-year history of empowering South Africans and is a trusted adviser to retail and institutional clients across the country. We are focused on protecting our clients’ wealth and peace of mind while enabling them to live with confidence. While our business is founded in South Africa, we have extended our footprint across Africa and have a leading niche presence in India.

Regardless of where we operate, our clients are the starting point for our business activities. We develop tailored, appropriate solutions and enable our clients to make sound financial choices through advice-led offerings. Omnichannel presence ensures that clients are reached and serviced through their preferred channel. We are developing our digital capabilities to serve our clients better and extract greater efficiencies from our business. We are committed to service excellence at a fair cost and upholding the highest standards across our business.

Our impact is also felt in how we support innovation, digital transformation and skills development and give rise to new supply chains that create financial prosperity. Ultimately, we are a purposeled business, focused on working across our value chain to create an enabling environment for accelerated economic recovery and sustainable, inclusive economic growth that brings meaningful social change and ensures a resilient future for all.

Our purpose in action. Empowering:

Our clients
  • We paid gross mortality claims of R34 billion since the start of 2020
  • Santam paid gross CBI claims of R3,2 billion up to the end of December 2021, inclusive of interim relief payments of R1 billion in 2020
  • We are protecting and growing assets of over R1 trillion
  • We are partnering with the MTN Group, Africa’s largest mobile operator, to provide access to a full range of insurance services to the MTN Group’s customers across the continent, including a large number of customers in remote regions. The alliance promotes financial inclusion across the continent by creating easier access to digital insurance and investment products
Our shareholders
  • Target shareholder value creation, as measured by return on Group Equity value, above cost of capital of i+4%, with i being the South African nine-year risk-free rate
  • Target real dividend growth of 2% to 4% per annum over a rolling three-year period
Broader society
  • We administered more than 33 000 vaccinations across South Africa
  • Our climate and SME funds address key societal challenges: climate change and job creation
  • We are committed to investing more than R1 trillion in the economies of Africa in a manner that is responsible and impactful for the development of those economies

Regardless of where we operate, our clients are the starting point for our business activities.

2021 FIGURES

There's never been a better time to partner with us

33 countries in Africa

Underpinning our strategic stance of fortifying our South African business while deepening our scale as a Pan-African entity.

154 675 employees

We attract the best people in the market, which creates a diverse and skilled workforce.

R1 trillion
 

Leading scale business, driving efficiencies and shareholder outcomes with more than R900 billion of assets under management across four businesses.

50 million
 

Aiming to have more than 50 million customers across Africa to access financial solutions through multiple platforms by 2025.

Best
 

Insurance footprint in Africa. With our partner, MTN Group, Africa’s largest mobile operator, we provide access to a full range of insurance services.

Level 1
 

Sanlam retained its status as a level 1 B-BBEE contributor in South Africa – the highest level a company can achieve.


Sanlam's global footprint

BUILDING SCALE WHERE IT MATTERS

While our business is founded in South Africa, we have extended our footprint across Africa and have a leading niche presence in India. As a leading financial services company, we recognise the critical role we can play in building a better tomorrow by creating an enabling environment for sustainable, inclusive economic growth that makes a difference to society and improves lives in the communities where we operate.

  • Developed Markets
  • Emerging markets indirect presence
  • Emerging Markets

Our business clusters

Sanlam Life and Savings

Sanlam Life and Savings (SLS) offers retail and corporate life insurance and investment products in South Africa. The cluster provides clients with a comprehensive range of appropriate and competitive financial solutions, designed to facilitate long-term wealth creation and protection. SLS has strong market positions in its businesses and is well diversified across product and segment. The cluster is well positioned to further entrench its market presence to build a fortress position in South Africa.

KEY STRENGTHS

SLS uses its advice and distribution capabilities to serve client needs from simple to complex insurance and savings products. SLS embraces partnerships and innovation to better meet client needs.

KEY FINANCIAL SOLUTIONS

  • Funeral cover business and related services
  • Risk underwriting products and recurring premium savings solutions
  • Single premium life and linked investment savings plan (LISP) solutions
  • Employee benefits and health solutions
Sanlam Emerging Markets

Sanlam Emerging Markets (SEM) constitutes Sanlam’s financial services offering in emerging markets outside South Africa. SEM is divided into Sanlam Pan-Africa and Other International, comprising mainly India and Malaysia. SEM believes in local partnerships and skills development to create sustainable businesses and uplift the societies in which it operates. By creating access to a broad range of simple and relevant financial services through diverse distribution platforms, SEM creates the opportunity to empower millions of clients to live with confidence.

KEY STRENGTHS

SEM leverages its expertise and experience to provide a wide range of support services and resources to its in-country operations, which in turn provide clients with innovative financial solutions. Additional capacity and technical expertise are sourced from other clusters as necessary.

KEY FINANCIAL SOLUTIONS

  • Retail and group life insurance and related business
  • General insurance
  • Investment management
  • Secured and unsecured credit
Sanlam Investment Group

Sanlam Investment Group provides retail and institutional clients in South Africa and Pan-Africa with a comprehensive range of specialised investment management, credit and risk management expertise. SIG is a key enabler of Sanlam’s purpose through superior solutions, leading product capabilities and strong investment performance. A focus on impact investing drives positive social and economic change, creating a world where people can live with confidence. As one of South Africa’s largest black-owned asset managers, SIG is transforming the industry while driving financial inclusion through cost-effective solutions.

KEY STRENGTHS

SIG has successfully adapted its traditional investment management capabilities to serve investors’ needs for investment solutions that include passive and alternative investments. SIG’s performance history highlights the success it has achieved for its clients.

KEY FINANCIAL SOLUTIONS

  • Investment management
  • Wealth management
  • International investments
  • Corporate credit
  • Debt and equity structuring
Santam

Santam provides a diversified range of general insurance products and services to clients in Southern Africa and internationally. These products and services include a range of policies against risks such as property damage, motor accidents, loss of income, crop losses and catastrophe loss. By providing products and solutions that protect clients against these risks, Santam offers risk protection. Clients can therefore live with confidence, knowing that the things that matter most to them are protected and insured.

KEY STRENGTHS

Santam is a 101-year-old business and has deep experience in underwriting general insurance risks from personal to corporate and commercial. Santam provides products and services through a network of over 3 600 intermediaries and direct channels.

KEY FINANCIAL SOLUTIONS

  • Commercial and personal motor and property insurance
  • Specialist lines of insurance
  • Reinsurance

Strategy

Our strategy is underpinned by our purpose and we have an opportunity to use it as a base for inclusive wealth creation and growth opportunities in Africa, India and beyond.

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History

Founded in 1918, Sanlam has a rich heritage. The Group has over the years evolved from a traditional insurer to a diversified financial service provider with both local and international footprints.

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Leadership

Ethical leadership is paramount and an integral part of the Board’s approach to corporate governance practices. It forms the basis for clients’ and key stakeholders’ trust in the Group.

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SUSTAINABILITY

A purpose-led sustainability strategy

Resilience is the capacity for our core business to endure and respond to disruption in a way that either resists or limits damage and enables swift recovery. Resilient systems are characterised as adaptable, flexible, agile and able to deal with change and uncertainty.

In 2021, Sanlam developed a new ESG and sustainability strategy for the Group, aligned to the new strategy launched in 2020. We wanted to create a coordinated approach that integrates and embeds an ESG and sustainability ethos across the Group throughout all business activities and decision making. Given the transversal nature of ESG matters as well as the heightened external focus on non-financial performance, it was essential to transform and reposition the current sustainability approach.

Our sustainability strategy is underpinned by the following four key pillars.

Shared value creation

Financial inclusion


ESG integration

Strategic partnerships



Sustainability highlights

R2,25 billion
 

Committed to seed three impact funds in an effort to protect jobs and back South African businesses affected by the pandemic

R255 million
 

COVID-19 support to intermediaries

R100 million
 

Pledged for direct COVID-19 support such as PPE and other urgent relief

46 727
 

Sanlam savings clients were granted COVID-19 payment holidays and 79% of policies resumed payment successfully at the end of their payment holiday


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