We preserve manage and grow your wealth

We are a purpose-led organisation, with all our efforts centred on helping our clients live with confidence. We promote financial inclusion, transformation and empowerment through our broad product and financial advice offering, inclusive culture and partnership approach. We have a proven track record of delivering superior value to clients, employees, shareholders and broader society.ss

Our strategy

WHO WE ARE

Sanlam is the leading non-banking financial services group on the African continent, with a niche presence in India and Malaysia. We are market leaders in life insurance, general insurance and investment management in our home market of South Africa as well as other countries across the African continent. With a history spanning over a century of serving clients, we have a well-established brand, leading industry skills and expertise, and high levels of customer loyalty.

WE OFFER A LARGE AND DIVERSIFIED RANGE OF SOLUTIONS INCLUDING THE FOLLOWING PRODUCTS:

Life Insurance
General Insurance
Micro-Insurance
Retirement Products

Wealth Management
Investment Management
Corporate Benefits
Healthcare

Credit Solutions

WE ARE DRIVEN BY OUR PURPOSE TO EMPOWER GENERATIONS TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

Sanlam has a 104-year history of empowering South Africans and is a trusted adviser to retail and institutional clients across the country. We are focused on protecting our clients’ wealth and peace of mind while enabling them to live with confidence. While our business is founded in South Africa, we have extended our footprint across Africa and have a leading niche presence in India.

Regardless of where we operate, our clients are the starting point for our business activities. We develop tailored, appropriate solutions and enable our clients to make sound financial choices through advice-led offerings. Omnichannel presence ensures that clients are reached and serviced through their preferred channel. We are developing our digital capabilities to serve our clients better and extract greater efficiencies from our business. We are committed to service excellence at a fair cost and upholding the highest standards across our business.

Our impact is also felt in how we support innovation, digital transformation and skills development and give rise to new supply chains that create financial prosperity. Ultimately, we are a purposeled business, focused on working across our value chain to create an enabling environment for accelerated economic recovery and sustainable, inclusive economic growth that brings meaningful social change and ensures a resilient future for all.

How we lived our purpose in 2022

Our clients
  • Concluded new and intended partnerships to increase our reach and scale to make our products more affordable, accessible and appropriate for all clients across market segments and geographies.
  • Focused on ensuring we are able to address more client needs through both in-house innovation and partnerships.
  • We paid gross insurance benefits of R62,5 billion to our clients to support their financial confidence.
  • We continue to protect and grow client assets of over R1 trillion.
Our shareholders
  • The Group has redeployed its capital in the process of implementing the strategy announced in 2020. Capital has been redeployed from the UK to strengthen the South African businesses through a series of investments in South Africa.
  • The African portfolio will be considerably expanded and diversified, with reasonable cost, capital and revenue synergies, through the creation of joint ventures (JV) with Allianz (subject to regulatory approval) and the MTN Group.
  • Created reserves to mitigate any future material adverse mortality, morbidity and other experience. We are well positioned to absorb the impacts of any unforeseen negative events on the operating earnings of our life insurance operations, facilitating more resilience in our ability to pay dividends.
  • Delivered an adjusted Return on Group Equity Value of 15,1%, above our hurdle rate, to continue our track record of long-term shareholder value creation.
  • Declared a dividend of 360 cents per share (+8%) which supports our target of real dividend growth of 2% to 4% per annum over a rolling three-year period.
  • Despite the focus on strategic reallocation of capital, our market position has improved or remained steady in most lines of business and market segment.
Broader society
  • R652 million invested in communities by Sanlam Foundation since 2011.
  • Our joint venture with the MTN Group (MTN aYo) will drive financial inclusion across Africa with products offered through mobile phones from as little as 25 US cents.
  • We continue supporting the allocation of capital to combat climate change in emerging markets.
  • We sponsor the annual Sanlam Gauge to create greater transparency around B-BBEE.
  • To support the integration of ESG additionality into investment decision-making, Sanlam partnered with Business Day and Intellidex to launch a research project called the Sanlam ESG Barometer.
  • Direct and indirect taxes that was paid or become payable this year amounted to R6 billion in regions of operation.

Regardless of where we operate, our clients are the starting point for our business activities.

2022 FIGURES

There's never been a better time to partner with us

31 countries in Africa

We operate in 31 countries, including India and Malaysia, and are present in eight of the top 10 largest economies in Africa.

120 105 employees

We attract the best people in the market, which creates a diverse and skilled workforce.

R1 trillion
 

Leading scale business, driving efficiencies and shareholder outcomes with more than R1 trillion of assets under management across four businesses.

50 million
 

Aiming to have more than 50 million customers across Africa to access financial solutions through multiple platforms by 2025.

Best
 

Insurance footprint in Africa. With our partner, MTN Group, Africa’s largest mobile operator, we provide access to a full range of insurance services.

Level 1
 

Sanlam retained its status as a level 1 B-BBEE contributor in South Africa – the highest level a company can achieve.


Sanlam's global footprint

BUILDING SCALE WHERE IT MATTERS

While our business is founded in South Africa, we have extended our footprint across Africa and have a leading niche presence in India and Malaysia. As a leading financial services company, we recognise the critical role we can play in building a better tomorrow by creating an enabling environment for sustainable, inclusive economic growth that makes a difference to society and improves lives in the communities where we operate.

  • Developed Markets
  • Emerging markets indirect presence
  • Emerging Markets

Our business clusters

Sanlam Life and Savings

Sanlam Life and Savings (SLS) offers retail and corporate life insurance and investment products in South Africa. The cluster provides clients with a comprehensive range of appropriate and competitive financial solutions, designed to facilitate long-term wealth creation and protection. SLS has strong market positions in its businesses and is well diversified across product and segment. The cluster is well positioned to further entrench its market presence to build a fortress position in South Africa.

KEY STRENGTHS

SLS uses its advice and distribution capabilities to serve client needs from simple to complex insurance and savings products. SLS embraces partnerships and innovation to better meet client needs.

KEY FINANCIAL SOLUTIONS

  • Funeral cover business and related services
  • Risk underwriting products and recurring premium savings solutions
  • Single premium life and linked investment savings plan (LISP) solutions
  • Employee benefits and health solutions
Sanlam Emerging Markets

Sanlam Emerging Markets (SEM) constitutes Sanlam’s financial services offering in emerging markets outside South Africa. SEM is divided into Sanlam Pan-Africa and Other International, comprising mainly India and Malaysia. SEM believes in local partnerships and skills development to create sustainable businesses and uplift the societies in which it operates. By creating access to a broad range of simple and relevant financial services through diverse distribution platforms, SEM creates the opportunity to empower millions of clients to live with confidence.

KEY STRENGTHS

SEM leverages its expertise and experience to provide a wide range of support services and resources to its in-country operations, which in turn provide clients with innovative financial solutions. Additional capacity and technical expertise are sourced from other clusters as necessary.

KEY FINANCIAL SOLUTIONS

  • Retail and group life insurance and related business
  • General insurance
  • Investment management
  • Secured and unsecured credit
Sanlam Investment Group

Sanlam Investment Group provides retail and institutional clients in South Africa and Pan-Africa with a comprehensive range of specialised investment management, credit and risk management expertise. SIG is a key enabler of Sanlam’s purpose through superior solutions, leading product capabilities and strong investment performance. A focus on impact investing drives positive social and economic change, creating a world where people can live with confidence. As one of South Africa’s largest black-owned asset managers, SIG is transforming the industry while driving financial inclusion through cost-effective solutions.

KEY STRENGTHS

SIG has successfully adapted its traditional investment management capabilities to serve investors’ needs for investment solutions that include passive and alternative investments. SIG’s performance history highlights the success it has achieved for its clients.

KEY FINANCIAL SOLUTIONS

  • Investment management
  • Wealth management
  • International investments
  • Corporate credit
  • Debt and equity structuring
Santam

Santam provides a diversified range of general insurance products and services to clients in Southern Africa and internationally. These products and services include a range of policies against risks such as property damage, motor accidents, loss of income, crop losses and catastrophe loss. By providing products and solutions that protect clients against these risks, Santam offers risk protection. Clients can therefore live with confidence, knowing that the things that matter most to them are protected and insured.

KEY STRENGTHS

Santam is a 104-year-old business and has deep experience in underwriting general insurance risks from personal to corporate and commercial. Santam provides products and services through a network of over 3 600 intermediaries and direct channels.

KEY FINANCIAL SOLUTIONS

  • Commercial and personal motor and property insurance
  • Specialist lines of insurance
  • Reinsurance

Strategy

Our strategy is underpinned by our purpose and we have an opportunity to use it as a base for inclusive wealth creation and growth opportunities in Africa, India and beyond.

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History

Founded in 1918, Sanlam has a rich heritage. The Group has over the years evolved from a traditional insurer to a diversified financial service provider with both local and international footprints.

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Leadership

Ethical leadership is paramount and an integral part of the Board’s approach to corporate governance practices. It forms the basis for clients’ and key stakeholders’ trust in the Group.

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SUSTAINABILITY

A purpose-led sustainability strategy

Resilience is the capacity for our core business to endure and respond to disruption in a way that either resists or limits damage and enables swift recovery. Resilient systems are characterised as adaptable, flexible, agile and able to deal with change and uncertainty.

In 2021, Sanlam developed a new ESG and sustainability strategy for the Group, aligned to the new strategy launched in 2020. We wanted to create a coordinated approach that integrates and embeds an ESG and sustainability ethos across the Group throughout all business activities and decision making. Given the transversal nature of ESG matters as well as the heightened external focus on non-financial performance, it was essential to transform and reposition the current sustainability approach.

Our sustainability strategy is underpinned by the following four key pillars.

Shared value creation

Financial inclusion


ESG integration

Strategic partnerships



Sustainability highlights

R1,720 billion
 

Allocated to investing in Energy.

R11,3 billion
 

In supplier procurement spend.

R392 million
 

On supporting employee learning and development.

4,4 billion
 

Paid in claims related to the 2022 KwaZulu-Natal floods.


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