With our rewards programme, Sanlam Premium Rewards, Sanlam will reward you with exclusive discounts and benefits every month. Enjoy everyday savings at local supermarkets, food outlets, and health and wellness centres – while also enjoying peace of mind with our healthy living benefits and emergency medical support. Sanlam customers experience life better.
The Sanlam Premium Rewards programme aims to offer a range of useful discounts and offers, as well as benefits pertaining to healthy living and wellness.
As part of Sanlam Premium Rewards, members will gain access to a healthcare support service providing unlimited multilingual telephonic access to experienced, qualified health professionals, 24 hours a day.
Access to an independent network of emergency medical personnel in Kenya. In the event of a medical emergency, members have access to a 24-hour contact centre to arrange emergency medical assistance and transportation.
Download the Sanlam Premium Rewards brochure for more information.
Sanlam Premium Rewards rewards you and your family, as you LIVE your everyday life.
Sanlam Premium Rewards is an exclusive rewards programme for Sanlam Life Insurance clients. Sanlam Premium Rewards members enjoy monthly discounts at local supermarkets, food outlets and pharmacies, as well as free 24/7 access to wellness benefits and emergency support services. Sanlam Premium Rewards members experience life better.
Sanlam Premium Rewards benefits are activated upon policy inception, or for existing policyholders, on the date of the programme launch. Active policyholders will receive their first monthly reward within 48 hours of the first successful premium collection.*
*Please note that corporate policy member benefit activation and reward issue may be delayed depending on the corporate premium collection timelines and terms. Please contact your corporate broker for more information.
Discount vouchers are redeemed online or in-store at participating partner outlets. Alternatively, contact the rewards partner for redemption assistance.
Discount vouchers are issued to policyholders monthly, via SMS, within 48 hours of successful premium collection.*
*Please note that reward issue timelines may vary for corporate policy members.
Monthly discount vouchers are valid for a period of 30 days from date of issue. Should a voucher not be redeemed at any respective partner outlet within this period, the voucher will expire and the reward will be forfeited.
Discount rewards are issued monthly upon successful premium payment. Should you miss a payment, you will forfeit your reward for that month. Sanlam Premium Rewards Wellness benefits remain in force for as long as your policy is active. Should your policy lapse (refer to policy document), your wellness benefit access will expire.
Upon lapse of any policy, access to Sanlam Premium Rewards benefits will be revoked and rewards will no longer be available.
If you have not received your discount rewards SMS within 48 hours of successful premium payment, please contact the Sanlam Customer Care Centre on +254 20 513 8200.
Please make sure that your correct mobile number is registered to ensure that you receive your monthly rewards SMS. Contact Sanlam Customer Care on +254 20 513 8200 to update your contact details.
If your policy is active and you cannot access the Sanlam Premium Rewards benefits, please contact the Sanlam Customer Care Centre on +254 20 513 8200.
Yes. Sanlam Corporate policy members do qualify for Sanlam Premium Rewards benefits and rewards. Please note that benefit activation and reward issue may be delayed depending on the corporate premium collection timelines and terms.*
*Please contact your corporate broker for more information.
For more information or assistance regarding the Sanlam Premium Rewards programme, please contact the Sanlam Customer Care Centre on:
Or use one of the following digital channels:
We’ve partnered with selected service providers to ensure that we can offer the best deals and discounts available.
Rewards will be delivered via SMS every month, within 24 hours of receipt of your premium payment. If you’ve changed your contact details, please update your details so that you don’t miss out on our exclusive offers.
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