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Life Insurance Customer Service

At Sanlam Life Insurance we have a strong customer service culture.

Our philosophy is to offer our clients a service that will always exceed their expectations. Our customers can be served at our Customer Service department at Sanlam Life Insurance Head Office.

What We Do For You

The Customer Service department plays a vital role in ensuring that:

  • Customer benefits are paid as and when they fall due
  • Customer queries are responded to within set standards
  • Customers are advised of the status of their policies and loan balances

Contact us at or +255 22 2127151/2/3 and ask to be directed to the Customer Service unit.



Sanlam Life Insurance is a licensed financial service provider.
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