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Life Insurance Customer Service

At Sanlam Life Insurance we have a strong customer service culture.

Our philosophy is to offer our clients a service that will always exceed their expectations. Our customers can be served at our Customer Service department at Sanlam Life Insurance Head Office.

What We Do For You

The Customer Service department plays a vital role in ensuring that:

  • Customer benefits are paid as and when they fall due
  • Customer queries are responded to within set standards
  • Customers are advised of the status of their policies and loan balances

Contact us at customerservice@sanlam.co.tz or +255 22 2127151/2/3 and ask to be directed to the Customer Service unit.

 

 

How to Claimhttp://www.sanlam.com/tanzania/customerservice/Pages/how-to-claim.aspxHow to ClaimFor any death, disability or critical illness claims, contact our Customer Service department at customerservice@aflife.co.tz/backup or +255 22 2127151/2/3.In the unfortunate event of death, disability or critical illness, our Customer Service department will assist you with your claims.http://www-admin.sanlam.com:81/tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8 , /tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8
Policy Conditionshttp://www.sanlam.com/tanzania/customerservice/Pages/policy-conditions.aspxPolicy ConditionsLearn more about our policy conditions that apply when taking out or changing your policy or policy benefits.Certain conditions and exlusions apply when taking out or changing your policy or policy benefits.http://www-admin.sanlam.com:81/tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8 , /tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8
Formshttp://www.sanlam.com/tanzania/customerservice/Pages/forms.aspxFormsFind all the personal life and institutional product forms you need on our website or by contacting our Customer Service department.Find all the personal life and institutional product forms here.http://www-admin.sanlam.com:81/tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8 , /tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8
Online Feedbackhttp://www.sanlam.com/tanzania/customerservice/Pages/online-feedback.aspxOnline FeedbackIf you have feedback for us, we’d be delighted to hear from you. Please complete our online feedback form.To provide us with your feedback, please complete our online feedback form.http://www-admin.sanlam.com:81/tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8 , /tanzania/Sanlam Tanzania Banner Images/tanzania_contentbanner4.jpg?RenditionID=8

Sanlam Life Insurance is a licensed financial service provider.
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